Terms of Purchase

Transaction Subject Confirmation

All commodity purchase transactions conducted by users on morpheonline.com are based on the voluntary and independent transaction principle. This Terms of Purchase is applicable to all order placement, payment, commodity transaction and after-sales guarantee behaviors on the platform. By placing an order on the platform, users confirm that they have read, understood and agreed to all terms of this purchase agreement.

Order Placement & Validity Rules

Users can browse platform commodities, select products and submit orders independently on morpheonline.com. After the order is successfully paid, the transaction contract between the user and the platform takes effect authorized reseller, and both parties shall perform their respective obligations in accordance with the agreement. The platform reserves the right to cancel abnormal orders such as malicious orders, repeated orders and false orders to maintain normal transaction order.

Product Price & Payment Rules

All commodity prices displayed on the morpheonline.com platform are real and effective transaction prices, including product value and related service fees, with no hidden charges. The platform regularly launches full-site discount activities, and the preferential price displayed on the product page shall prevail during the activity period. Users need to complete payment through the authorized reseller designated payment channels of the platform to ensure the validity of orders.

Commodity Delivery & Transaction Performance

After the user’s order payment is confirmed, the platform will complete the order processing and shipment within 1-3 working days, and perform the delivery obligation in accordance with the 6-12 working days global unified delivery cycle. The platform guarantees that the delivered products are authentic and intact, and consistent with the product page description. Users shall complete goods inspection in a timely manner after receiving the goods, and confirm the completion of the transaction if there is no abnormality.

Order Modification & Cancellation Rules

Before the order is shipped, users can apply for order information modification or order cancellation by contacting customer service. After the order is shipped, the order cannot be cancelled actively, and users can only initiate a return application after receiving the goods in accordance with the refund policy. The platform will not charge any modification or cancellation fees for eligible orders.

Transaction After-sales Rights & Obligations

After the completion of the transaction, users enjoy the platform’s after-sales guarantees such as 60-day free return, 5-10 working days refund and full-site free shipping. The platform shall actively handle user after-sales applications in accordance with policy specifications; users shall abide by the platform’s after-sales rules and use the after-sales rights legally and compliantly.
Platform domain: morpheonline.com | Service email: support@morpheonline.com

 

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